Operations is the weakest link in every business because there’s always room for improvement.


  • Do you know if your customers are happy with your CUSTOMER SERVICE?
  • Do you have the right METRICS to determine if your customers are satisfied, or if orders are shipping on time?
  • Do you have the right SUPPLIERS under the right CONTRACT terms?
  • Can you ON-SHORE manufacturing?
  • Why don’t you always have the right INVENTORY on hand?
  • Can you reduce your Inventory costs?
  • Is your Information Technology SECURE?
  • Is your WEB SITE working as good as possible?
  • What’s the different between a WEB SITE and a PORTAL? Which do I need?